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Managing risks and strengthening internal controls

The Group ensures continual improvement of its risk management procedures. Having mapped its exposure to risk, it has identified the major risks on the basis of their impact, likelihood and the resources in place to contain their effects. In addition to this regularly-reviewed risk map, the Group also conducts audits from time to time.

As part of ensuring effective risk management, the legal affairs department is systematically involved at an early stage in negotiating contracts that may pose exceptional challenges. The same department also handles disputes and legal actions on behalf of Group companies.

In more general terms, the Group relies on a series of resources and procedures in order to gain a better understanding of the risks related to its business and to control those risks. These include benchmarking, a quality structure, internal audits, procedures to ensure the safety of people, property in the environment, access and document controls and external inspections.

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